Privacy Policy
Last updated 1 August 2026. This policy explains what we collect through this website and what we do with it.
This is a starting template. Before launch, have it reviewed against the jurisdictions you operate in and the tools you actually run on the site.
Information we collect
When you submit the contact form we collect the name, email address, company name, budget range and message you provide. We collect this only because you chose to send it, and we use it solely to respond to your enquiry and to any follow-up correspondence about it.
We may also collect standard technical information that your browser sends with every request, such as IP address, browser type and the pages you visited, together with any analytics data described below.
How we use your information
- To reply to enquiries and discuss potential work.
- To provide services under a signed agreement.
- To maintain the security and performance of this website.
- To comply with legal and accounting obligations.
We do not sell your personal information, and we do not use enquiry details for unrelated marketing without your consent.
Cookies and analytics
This website sets no advertising or tracking cookies of its own. If you add an analytics or marketing tool later, list it here along with the cookies it sets and the lawful basis for using it.
Third parties
We use a small number of processors to run this site and our business, including a hosting provider, a content management system for the blog, and an email provider for contact-form delivery. Each processes data only on our instructions.
Data retention
Enquiry correspondence is kept for as long as the commercial relationship or conversation is live, and then for the period our accounting and legal obligations require. You can ask us to delete it sooner.
Your rights
Depending on where you live, you may have the right to access, correct, export or delete the personal information we hold about you, and to object to or restrict how we use it. To exercise any of these, email hello@xenionlabs.com. We will respond within the period required by applicable law.
Security
We use encrypted connections, access controls and least-privilege practices across our systems. No method of transmission over the internet is entirely secure, so we cannot guarantee absolute security.
Changes to this policy
If we make material changes we will update the date at the top of this page. Continued use of the site after a change means you accept the revised policy.
Contact
Questions about this policy can be sent to hello@xenionlabs.com, or by post to 98693 Ilmenau, Germany.